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Ecobank introduces Xpress Cash for cardless withdrawals at ATMs

Ecobank has introduced a new platform fit it’s customers to withdraw their cash without the use of Automated Teller Machines (ATMs) cards.

Called the ‘Xpress Cash,’ the bank said the concept enables users to withdraw cash from ATMs using only a mobile phone as no ATM card is required.

Head of Consumer Banking, Mrs Olukorede Demola-Adeniyi, who confirmed the development in a statement made available to Abeyanews, Wednesday, said the platform is seamless, secure and driven by the generation of a code (e-token) by an account holder via the bank’s USSD code *326# or mobile app, Ecobank Mobile.

The e-token can be sent to customers, non-customers and even people without bank accounts for cash withdrawal at all Ecobank ATMs nationwide.

“Digital payments are fast evolving. Customers want a seamless experience across channels. We are committed to providing suitable options for our customers. Forgetting your card at home should not be a showstopper when you need cash,” Demola-Adeniyi said.

“With Xpress Cash, our customers can send money to their loved ones who are not even banked. You can send money to your domestic servants or unbanked staff just by generating a code and sharing the code.”

“As a bank, we are not only keen to make our services accessible but also affordable. Xpress Cash attracts only a flat charge of N50. Our USSD code, *326# offers zero session charges; and transfers of N5000 or less using our digital channels are absolutely free of charge.

“Also, people abroad who need to send money to their loved ones can do so without paying transfer charges using the Rapidtransfer app,” she added.

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